explain customer service experience
The Most Important Pillar Of Customer Service The Most Important Pillar Of Customer Service Hyken has been writing a weekly Forbes.com column since 2014. There are many ways customers feel they are disrespected. We asked them what would likely cause them to switch to a different company or brand. 61% of customers don’t think companies or brands respect their time. Hyken helps his clients create amazing customer and employee experiences. His client list includes companies in the Fortune 50 and businesses with less than 50 employees. In 2008, the National Speakers Association inducted Hyken into their Hall-of-Fame for lifetime achievement…